Safety & Security Center
Your trust, confidentiality, and peace of mind are our absolute highest priority. Discover how our multi-factor verification, contact masking, and proactive 24/7 moderation safeguard your journey to finding a true life partner.
THE GOLDEN RULE: NEVER Send Money to Anyone You Meet Online
Zero ToleranceUnder no circumstances should you ever transfer funds, send UPI payments, purchase gift cards, or pay customs duty fees for supposed courier packages from someone you met online—no matter how convincing, urgent, or emotional their story may sound.
4 Layers of Matrimonial Security
From registration to the first family meeting, we protect your personal identity and sensitive data at every milestone.
Multi-Tier Verified Profiles
Rigorous multi-layer authentication to combat duplicate accounts, catfishing, and fraudulent profiles.
- Govt ID (Aadhaar / Passport) manual screening
- Live Officer Video KYC with facial match
- Mandatory phone OTP & email validation
Contact & Photo Shield
Complete personal sovereignty over your contact numbers, private photos, and family records.
- Phone masked until mutual interest accepted
- Photo Blur: Only approved connections view
- Contact & family details visibility toggle
Safe Meeting Protocol
Time-tested precautions for in-person coffee meetings, family luncheons, and early interactions.
- Meet only in public, busy family restaurants
- Inform parents or a close friend of the venue
- Arrange your own transport to and from meet
24/7 Rapid Response
Proactive scanning and round-the-clock trust officers reviewing complaints and suspicious behavior.
- Instant 1-Click Block stops all contact
- Discrete report triggers 60-min review
- Immediate account freeze for offenders
Matrimonial Safety Dos & Don'ts
Follow these practical safety tips to keep your matrimonial search genuine and pleasant.
Recommended Safe Practices (DO)
- Use Manpasand Jodidar Chat & Video: Keep your initial conversations inside our platform before giving out personal phone numbers.
- Look for Verified Badges: Prioritize profiles that have completed Government ID verification and Live Video KYC.
- Involve Parents & Guardians: Share profile details with trusted elders and encourage family-to-family discussions early.
- Verify Background Independently: Cross-check employment, social profiles, and educational claims through mutual references.
- Trust Your Intuition: If a person's story sounds inconsistent or overly romantic too quickly, take a step back and consult family.
Dangerous Red Flags (DON'T)
- NEVER Transfer Money: Do not send funds for travel, visa processing, business loss, or unexpected gift parcel release.
- NEVER Disclose Financial Secrets: Never share your credit card numbers, net banking passwords, UPI PINs, or Aadhaar OTPs.
- NEVER Meet in Isolated Places: Avoid hotel rooms, secluded cars, or private apartments for early dates. Always pick daylight public cafes.
- Don't Be Pressured to Skip Video Calls: If a match refuses to show their face on video call repeatedly, treat it as a critical warning.
- Don't Share Compromising Photos: Never send intimate or compromising photos that could be used for blackmail or extortion.
Encountered Inappropriate Behavior?
We maintain zero tolerance for offensive conduct, abusive language, financial solicitations, harassment, or fraudulent profiles. If someone makes you feel uncomfortable, take action immediately:
Click "Block Member"
Instantly prevents the user from viewing your profile, sending messages, or initiating video calls.
Select "Report Abuse"
Choose the reason (Money Demand, Fake Profile, Inappropriate Language) and optionally provide screenshots.
60-Minute Resolution
Our trust officers review the report, inspect activity logs, and permanently ban offending accounts.
Official Government Helplines (India)
If you are a victim of an online financial scam, identity theft, or cyber extortion, report immediately to state and federal authorities:
Frequently Asked Safety Questions
Everything you need to know about our privacy and verification safeguards.
- Government Identity Proof: Members can upload Aadhaar, Passport, or Voter ID for confidential back-office verification.
- Live Video KYC: A live encrypted video interview with a verification officer where physical ID and biometric face liveness are cross-examined.
- Mobile & Email OTPs: Mandatory one-time passwords for mobile phone numbers and email verification.
Need Personal Assistance with a Safety Concern?
Our dedicated Trust & Safety Grievance Officers are available to assist you with profile moderation, harassment complaints, or privacy settings.